Your Pets Are Our Priority
At our veterinary animal hospital serving Ypsilanti, Ann Arbor, Belleville, and the Washtenaw County area, we have been proud to deliver high quality services to our beloved patients and their caring owners since 2003. We back this with years of veterinary experience and a passion for pets and pet wellness.Book An Appointment
What to Expect at a Veterinary Appointment
Knowing what to expect from our first appointment with us will help to make the treatment process more pleasant for both you and your pet.
We encourage all of our clients to arrive around 10 minutes early to their first appointment with us in order to give them time to fill our our New Patients Form. If your would like to save some time, you can complete the New Patient Form online in advance.
Meet Your Veterinarian
A member of our veterinary team will review your pet's history and discuss any health issues they might be experiencing with you. This will also be your chance to ask any questions you might have. We will be sure to dedicate the appropriate time to answer them.
Examination, Diagnosis & Treatment
After your pet has been assessed and examined, we will provide you with a diagnosis and treatment options if appropriate. Your vets will work with you to determine what treatment plan will work best for you and your pet.
After your visit, we will create a detailed report of our diagnosis, the discussion we had with you, and your pet's treatment plan. We will keep this information on hand for whenever you need it.
Our Pet Care Philosophy
We are proud to serve pet owners and their beloved companions in Ypsilanti. We are committed to providing all of our patients with the highest quality care across a wide range of health needs.
We are passionate about preventative care and provide comprehensive core and specialized care to pets in Ypsilanti and beyond.
Learn more about our office policies, payment options, and appointment booking by reading through our hospital FAQs.
- What types of payment options are available?
Payment in full is expected at the time services are provided or upon discharge of your pet. We accept payment by cash, check, Visa, MasterCard, Discover, and American Express.
- Are there payment plans available for my pet’s care?
- Will I be provided with an estimate of costs?
We will provide a good-faith estimate of the cost of our services prior to treating your pet. However, unforeseen circumstances may arise that impact your final bill.
We will always discuss our written estimate with all clients before they leave our facility, and require a deposit based on our estimate prior to any further treatment.
- Should I call ahead to book an appointment?
- What is your appointment cancellation policy?
If you need to cancel or reschedule an appointment, please let us know as soon as possible so that we can offer the space in our schedule to other clients.
- What types of animals do you treat?
We take care of cats and dogs.
- Where can I purchase my pet's prescription and food?
You can purchase all the medications and specialty food your pet needs either via our online store or our in-house pharmacy.
- What are the fees associated with a specialty appointment?
You are financially responsible for the initial examination fee and any diagnostics or treatment that you consent to for your pet’s treatment. This payment is due at the time of service.
- What are the fees associated with an emergency visit?
A deposit payment is required for all emergency examinations. Once the staff and doctors have examined your pet, an estimate for treatment will be given to you to determine a treatment plan.
For further hospitalization, diagnostics, or surgery, a deposit is required upfront with payment due in full when your pet is discharge
- Can you help with my pet insurance?
We’re happy to help you fill out pet insurance forms for your pet’s visit.
Pet Owner Resources
Here are some helpful links for your pet's health.
Caring for Pets in Ypsilanti
Michigan Avenue Animal Hospital is accepting new patients! Get in touch today to book your pet's first appointment.